Position Summary

The Territory Manager has a tall order, because they work on sales in their region, deliver the coffee, setup and manage par levels for the customer, and they’re the first line of response for repair or service if the beverage equipment needs attention. The Territory Manager is the key position at Torke Coffee through working and maintaining our valuable relationships with our customers. Direct Route Delivery is what sets us apart from the others with greater attention to detail, fewer ordering mistakes, and seamless inventory management.

Responsibilities

• Planning and executing direct route delivery of our product to a daily mix of customers
• Being familiar with the company’s product mix and offerings
• Provide a positive and can-do attitude
• A love of coffee is helpful but not required, as customers often may wish to conduct a tasting
• Familiarity with the location on route, streets, customer locations, and highways
• Conduct minor repairs and updates to beverage equipment
• Basic mechanical and electrical knowledge in regards to beverage equipment
• Proper completion of paperwork which needs to be legible and clear
• Provide retail support, product rotation and facing, general merchandising
• Comply with all corporate policies and procedures
• Dress neatly with a clean appearance and compliance to a company dress code
• Provide proper customer service, with good problem solving skills
• Any other duties as assigned by the organization and/or branch manger

Occasional Duties Include:

• Rotating weekend and evening call service
• Overnight stay generally no more than one night at a time
• Participate in shows and events

Requirements:

• At least two years’ experience dealing with customers in a face-to-face venue
• Driver’s License or ability to obtain, with a clean driving record
• Ability to pass insurance standards, driving a company vehicle
• Ability to consistently lift 50 lbs.
• The company conducts pre-employment drug and alcohol screening, background checks and medical screening, all of which are a condition of employment.